Version of 29 September 2026.
These rules apply to all content on the KrolikoFerma.kz platform: farm pages, photos, documents, feed posts, comments, reviews and listings. By registering and publishing content, the user agrees to comply with the rules. The rules supplement the User Agreement.
1. Who may publish
- Content may be published by registered users who have confirmed their email address.
- A farm page is created by the owner, manager or authorised representative of the farm. A farm employee may run the page if the owner has added them to the list of managers.
- One farm — one page. Duplicate pages of the same farm are merged or unpublished.
- If the platform team created your farm's page from open data, click “This is my farm” on it — after verification the page will be transferred to your personal account.
2. Farm page
- Provide accurate information: the official or commonly used name, region and locality, lines of activity, animal species and crops, products and services.
- Phone numbers, messengers, e-mail and website addresses are entered only in the dedicated “Contacts” fields. Contacts and links are not allowed in the name or description.
- The description is written for the buyer: what the farm does, what it produces, how to buy. Unsubstantiated promotional superlatives (“the best”, “No. 1 in Kazakhstan”) are not allowed.
- Information on breeding value, certificates, veterinary health status and awards is published if the farm can confirm it with documents at the moderator's request.
- The “Verified farm” badge is granted after the moderator has checked the documents. Claiming verification on your own is not allowed.
3. Photos and documents
- Publish your own photos of the farm, animals, fields, products, premises and equipment, or photos you have the right to use.
- Photos must not contain phone numbers, links, QR codes, watermarks of other websites, or documents and faces of third parties without their consent.
- Photos must be sharp and match the selected category. Identical pictures are not uploaded again.
- Documents for farm verification (registration, veterinary certificates, certificates) are not published on the site and are visible only to moderators.
4. Listings
- One listing — one product, one batch or one service. Choose the exact category and region.
- State the real price or mark it as “negotiable”. A price of “1 tenge” and deliberately understated prices used to attract attention are not allowed.
- In the text, state the quantity, age, breed or variety, weight, terms of sale and delivery.
- A listing is valid for a limited period; a notification is sent before it expires, and the listing can be renewed in your personal account. Mark sold items right away.
- Animals are sold healthy and with veterinary documents where these are required by the legislation of the Republic of Kazakhstan. The seller is responsible for the compliance of animals and products with veterinary and sanitary requirements.
- Listings for goods and services whose circulation is prohibited or requires a licence the seller does not hold are prohibited: veterinary drugs and pesticides without permits, wild animals protected by law, etc.
5. Posts, comments and reviews
- The community feed is for farm news, experience, questions and advice on agriculture.
- A review is left on the basis of your own experience of buying from or working with the farm. Paid reviews, reviews on behalf of the farm itself and reviews from competitors are not allowed.
- A farm may reply to a review publicly. A review is not removed merely because it is negative, provided it does not break the rules.
- Criticism is acceptable, insults are not. Discuss the substance, not the person.
6. What is prohibited
- Fraud: demanding prepayment to a private individual's card under the pretext of a “reservation”, phishing links, impersonating another farm.
- Spam, mass identical listings, advertising unrelated to agriculture, links to third-party resources in texts and photos.
- Other people's texts and photos without the copyright holder's permission.
- Other people's personal data (phone numbers, addresses, documents) without their consent.
- Insults, threats, discrimination, promotion of violence and cruelty to animals, and other unlawful content.
- Claims about the medicinal properties of products, as well as claims of being “environmentally clean”, “organic” or superior without supporting documents.
- Creating multiple accounts to get around restrictions, artificially inflating views, reviews and ratings.
7. Moderation
- All content undergoes an automatic check. A farm's first page, all photos and content showing signs of violations are additionally checked by a moderator.
- As a rule, the check takes no more than one to two working days.
- Following the check, the moderator may publish the content, return it for revision indicating what needs to be fixed, reject it or hide it. The reason for the decision is sent to your personal account and by email.
- Moderation checks compliance with the rules but does not guarantee the quality of goods and services. The platform is not a party to transactions between users.
8. Penalties for violations
- For a first violation, the content is usually returned for revision or hidden, and the user receives a warning.
- Repeated violations may lead to a temporary restriction on publishing (from 1 to 30 days).
- In cases of fraud, serious or systematic violations, the account is blocked.
9. Complaints and appeals
If you see a violation, click “Report” on the content page. If you disagree with a moderator's decision, reply to the notification or use the complaints and appeals procedure.
10. Changes to the rules and contacts
The platform administration may amend the rules; the new version is published on this page and takes effect from the date of publication. Questions about the rules: info@krolikoferma.kz, +7 (707) 559-40-59.
