Version of 29 September 2026.
1. What can be reported
A farm page, photograph, publication, comment, review, listing or user may be reported if the content violates the Publication Rules or the law: fraud, photographs belonging to others, personal data, insults, prohibited goods or false information.
2. How to file a complaint
- Click “Report” on the content page, select a reason and, if necessary, describe the situation.
- If the content infringes your copyright or discloses your personal data, write to info@krolikoferma.kz, including a link to the content, the nature of the violation and how to contact you.
3. How a complaint is reviewed
- A complaint is reviewed by a moderator, usually within one to two working days. Complaints about fraud are handled as a priority.
- The content may be hidden while it is being reviewed.
- The person who filed the complaint is notified of the outcome. The complainant’s details are not disclosed to the other party.
4. Appealing a moderator’s decision
- If your content has been rejected or hidden, or your account has been restricted, and you disagree, reply to the decision notification or write to info@krolikoferma.kz within 30 days.
- State which decision you disagree with and why; attach supporting documents, if any.
- Where possible, the review is carried out by a different staff member. A response is sent within five working days.
5. Contacts
Email: info@krolikoferma.kz, phone: +7 (707) 559-40-59.
